An Open Letter To Marketers Who Create Their Own Products
I'm going to have to file this under "Rants" because that is just what this is going to be. As I stated, this is an open letter to anyone who has created their own product and is competing with thousands of others in the marketplace.
First off, STOP WASTING MY TIME!!!
Those of us in affiliate marketing, whether new or well seasoned, have our inboxes slammed daily with new offers, products, etc. I am always open to hearing about new innovative ideas, techniques and strategies. This is how those of us who earn incomes from affiliate marketing learn and grow. You have to embrace change and be ready to implement the things you hear about or you end up getting left behind.
That being said, I want to know exactly why you people feel the need to create mile long sales letters and videos that quite honestly, don't contain much information. Sure, there will be some suckers who might hang on every word, but I know I can speak for the majority when I tell you that if your product is really that good, then it shouldn't take you 15-30 minutes to attempt to pre-sell it. Seriously!
These techniques might have worked for you several years ago, but the internet has changed and the people looking at your offers have changed. You all know that "instant information" is the name of the game these days so why are you not using this to your advantage? The people you are marketing to no longer want to see the fluff and stuff you fill your sales letters and videos with.
Here is a general outline of what we want to see:
- The name of your product and a maybe a quick sub-headline of what it is
- If you include background information about yourself, condense the information down to 2-3 paragraphs - no more. Trust me, you can do this. No one wants to read a full 17" screen of information or watch 10 minutes of video only about yourself. If your product/software is as good as you are about to tell us, we don't need a ten year time line of your accomplishments/bragging rights. Seriously.
- Fill the need. Tell us what the product is, quickly list its features or benefits and briefly how it is better than what may be already out there.
- It's fine to include testimonials, but make sure they are from someone who has actually used the product. Someone you gave or sold a copy to and has actually used it. Otherwise, leave them out until a few months have passed. We already have your "proof".
- Tell us the price and give us an order button.
That's it. Keep it simple. Your customers and visitors are a lot more savvy than what you think. If you feel you have to keep filling your sales page or video with fluff in order to try and sell it, then my guess is that your product is no where near as good as you are trying to make us believe. Even if it is that good and you are making sales, it doesn't necessarily mean it is because of your extended pitch. 98% of the people I talk to scroll through the fluff and don't read it anyway. The majority of us will only read your bullet points and your description/proof of how it fills the need. We then scroll to the order button or click away from the page. Others who buy it have more than likely already been pre-sold on it and won't read your sales page at all.
Believe me, if your product is any good, word will get out and you will see sales like you never dreamed. The fluff, filler, etc. is NOT needed.
Which brings me to my second point - DON'T WASTE MY TIME INSIDE THE PRODUCT EITHER!
If we have spent our hard earned money with you, don't waste our time with fluff inside of the product. Thank us for purchasing and then tell us what we need to know to either use the product or implement the system. Give us all the how to's and how we can use it to fill our need. Nothing makes me more mad than to either buy an ebook or video series and see that the 100 page pdf could have been condensed into 40-50 pages or that I really only needed to watch 3 of the 10 videos because the first 7 were all about you. That or you were only able to take away one usable piece of information from each of the 10.
What prompted this post is the fact that I had an email in my inbox this morning from someone I used to respect about the release of his new product. You cannot get to the primary sales page without watching an 18 minute video where he actually reveals NOTHING about the system. (Well, if your a seasoned pro, you can figure out some of the system he's come up with) But the majority of the video talked about absolutely nothing. Then, once you've watched the video, you have to opt-in in order to even get to the sales page. Once you're there, all it does is rehash what was in the video which was basically.....nothing. He wanted to send me a review copy, give me time to implement the system and then give him a testimonial. I told him in no certain circumstances that unless he changed his selling process that there was no way I even wanted to look at it. I don't want my name associated with anything like that nor would I feel good about telling others about it. At this point, I don't care how good it might be.
The bottom line is keep it simple and get to the point. Gone are the days of the time wasters who spend hours pouring over sales letters, watching videos, etc. and you'll do nothing but make your customers angry if you have a lot of filler content on the inside. Tell us how your product fills our need, show us what it did for you and then get straight to the point once we've purchased it. If you can't do that, then maybe you shouldn't release it at all.
If you are an affiliate marketer who agrees with me here, please take a moment to Digg this, Stumble It, Tweet It, Sphinn It, or whatever social media you use and let's show these people we're serious! Then if you have a marketing blog yourself, go make a post about it as well. Send me a trackback, leave a comment or just contact me with your post and I'll come to your site and do the same. It's way past time for a fresh approach to sales and product launches.
Digg This! | Add To Del.icio.us (0) | Stumble It!


Richard from How To Make Money Online (2 comments.) | Mar 3, 2010 | Reply
I have to admit that I enjoy a salesletter personally so I don’t agree with you on that front.
However like you I loathe video – probably more than most people.
If I have to watch a video that I can’t control (pause, fast forward etc.) I probably won’t bother. And I’d *far* rather buy a PDF than a video course because I can skip through and get the information I need in a 10th of the time it would take with video.
I have even *not* bought info products that look good simply because they are only in video format. As an additional way to get across the information then fine, but not as the sole method.
I also travel quite a bit and use cell phone signals to access the net so large videos (whether that means “long” or a large screen size) can be virtually unwatchable much of the time.
Video = time wasting in my books. I’m glad I’m not the only person who doesn’t like having my time wasted when I’ve paid good money for a product
Phew, rant over!!!
Prepaid Legal Scam (2 comments.) | Mar 3, 2010 | Reply
I manage somehow not to have my inbox filled with companies trying to get me to promote products. Instead, I have companies trying to get me to buy their junk………..Maybe we can trade places?
Melissa | Mar 4, 2010 | Reply
@ Prepaid Legal – Lol…I actually have a pretty good balance of both.
@ Richard – Woohoo!!! I’m sooo glad somebody agrees with me regarding video. Sometimes visuals are needed and I can see why it’s used, though most times, screenshots in a pdf would do just as well. However, when it comes to the promotion of their product, well lets just say I could make a whole other post.
Our time is valuable and attention spans are not what they used to be. If you can’t quickly tell me what I need to know, then you’re gonna lose me. It’s that simple.
When it comes to video training, you don’t want to get me started. I get so mad sitting there listening to the fluff in the video while waiting for the nugget of info I need – then half the time miss it and have to go back. And if it’s a video I don’t have control over and have to restart it….well, let’s just say my computer is lucky I turn around to throw things. lol
Another thing people don’t take into consideration is exactly what you touched upon. Some people may want to access information from their phones. There are also thousands still on dial-up and many satellite users have daily bandwidth limits so they have to be careful about the amount of video they watch.
In all honesty, I don’t mind a good sales letter either as long as they don’t stray too far away from their original topic. I have seen so many examples of what not to do that it’s pitiful. If it’s written well and entertaining, I really don’t mind reading it at all.
Hope you’re having a great week!
erectile dysfunction (1 comments.) | Mar 6, 2010 | Reply
Are you a professional journalist? You write very well.
Melissa | Mar 7, 2010 | Reply
No, but thank you for the compliment.
Clark from Gigabit Ethernet (1 comments.) | May 20, 2010 | Reply
I totally agree. Simple & straight to the point. Also many people will appreciate & be interested in watching a video presentation than read a long script. Entertaining media can convert to interested buyers.
hmm...? (1 comments.) | Oct 13, 2010 | Reply
thanks
Aurelia from Instant Immersion Spanish (3 comments.) | Oct 25, 2010 | Reply
I couldn’t agree with you more about having fluff inside the product. That is VERY irritating! I purchased one product that is very well known by a very well known internet market who sells training materials, and, while I’d love to name names, I won’t.
Anyway, the materials this person sells is FULL of so much fluff it’s absolutely ridiculous. They must think that their readers are absolute morons…